V5 Policy

COVID-19 (non-negotiable)

All clients and staff are required to wash their hands or sanitize their hands upon arrival and before departing the salon. Masks covering the nose and mouth are mandatory at all times while in the salon. No exceptions. Plexiglass screens are installed between each station for added protection. No food or beverages are permitted in the salon. We are currently taking appointments only and no walk-ins. This is to ensure we are able to comply with safety regulations to limit the store’s capacity and maintain sufficient space to social distance. If you’ve travelled outside of the country within the last 14 days or feel the onset of any COVID-like symptoms, we ask that you reschedule your appointment and take care of your health first. While these requirements may seem restrictive we ask that you kindly comply so that the world can resume its normalcy sooner than later. Together we stand.

5-Day Nail Perfect Guarantee

Artificial Nails (including UV gel sets, dip powders, and acrylic sets) and shellac polishes are covered by our “5-day nail perfect guarantee” policy.  This policy commences on the day of the service and terminates on exactly the fifth day following the day of service. Complimentary repairs are offered during this period only cover the state of the nails (e.g. lifting, chipping, missing jewel, and missing nail) and do not cover the subjective opinions of the completed nail set (e.g. change of colour, change of design, and change of mind). 

When is a “Fill” considered a “New Set”?

If you are missing more than 2 nails, our technicians will consider this as a “New Set” and new set prices will be applied. This is to ensure that the nail artist is allowed sufficient time and supplies to enhance your set of nails. 


Appointment Times

Please note that while we try our best to accommodate you right at the start of your appointment time, the times are subject to a window of 15-minute delay due to unforeseeable circumstances. Particularly during these COVID-19 times, we kindly ask for your patience while we ensure that the stations are adequately sanitized before your appointment.


3424 - 99 Street N.W.

Edmonton, Alberta

T6E 5X5


Tel: 780-988-8551

Email: v5nailsltd@gmail.com

Instagram: @v5nails

Facebook: /v5nails

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Salon Hours

Mon-Sat: 10:00am-6:00pm

Sun & Holidays: CLOSED

Due to COVID-19, we are currently taking appointments only. Effective immediately until further notice. 

© 2021 by V5 Nails Ltd. All rights reserved.